We offer complimentary UPS Ground shipping on all orders within the continental United States. 

In-stock pairs will ship from our warehouse within 2-3 business days, while made-to-order pairs will ship within 3-4 weeks. UPS Ground shipping takes between 3-7 business days depending on your location. 

We offer refunds on all in-stock products if they are returned in new, unused condition within 10 days of receipt. All made-to-order products are not eligible for refund. However, if your made-to-order shoes are returned in new, unused condition within 10 days of receipt, we will gladly offer exchange or store credit. Our mailing address is: 7765 Lemona Avenue, Van Nuys, CA 91405. Please include a copy of your order confirmation as well as the reason for return/exchange. Return shipping charges are the responsibility of the customer.

We make it our priority to source the highest quality, most luxurious leathers for our products. Because our shoes are crafted by the hands of our talented artisans, each product takes on its own characteristics. And because our leathers are minimally processed, you may see natural markings and color variations which make your shoes uniquely yours.