We offer complimentary UPS Ground shipping on all orders within the continental United States. 

If for any reason you are not satisfied with your shoes, you may return them within 10 days of receipt for store credit only. Since each pair is made-to-order, we cannot offer refunds and will instead gladly exchange your pair for another.

Each pair of Salpy shoes is handmade expressly for the woman who orders it. If there is a specific leather or material you are looking for, please contact our designer, Salpy, who will be happy to work with you to create something you’ll love. Once your order is placed, our artisans begin creating the components of your shoes and you can expect your finished order within 3 weeks. This process allows our customers to enjoy quality footwear made-to-order according to their unique style. 

We make it our priority to source the highest quality, most luxurious leathers for our products. Because our shoes are crafted by the hands of our talented artisans, each product takes on its own characteristics. And because our leathers are minimally processed, you may see natural markings and color variations which make your shoes uniquely yours.